We offer free shipping to the Netherlands, Belgium, Luxembourg, and Germany on orders of €125 or more. Below that amount, the shipping cost is €5.95 within the Netherlands and €8.95 to Belgium, Luxembourg, and Germany. Rates for other EU countries go up to €14.95. View all shipping rates per country.

If you order before 3:00 PM on a working day, we will process your order the same day. The delivery time after that depends on the country of destination. You can read more about this on the page. Shipping.

All orders are packaged carefully and neutrally. The outer packaging reveals nothing about the contents. Inside, products are protected against shocks and temperature fluctuations during transport.

No. Peptides cannot be returned after delivery, as quality, safety, and product integrity can no longer be guaranteed. Did your order arrive damaged or did you receive the wrong item? Then please contact us immediately. contact up. Read the full return policy.

Yes. You receive 3ml with every peptide vial as standard. BAC water, included free of charge. If you need more volume, you can choose 10ml on the product page.

Bacteriostatic water is sterile water with 0.9% benzyl alcohol. This preservative inhibits bacterial growth, meaning an opened bottle remains usable longer than regular sterile water. Read more on the product page of BAC water.

Freeze-dried powder (lyophilized) is dissolved in bacteriostatic water. In our reconstitution and storage guide you will find a step-by-step explanation, including retention periods and common mistakes.

Store freeze-dried powder in a dark, dry, and cool place at 2–8°C. Avoid direct sunlight, heat, and moisture. For longer storage, you can store the powder at -20°C. Always consult the storage advice on the product page.

Store a peptide dissolved in bacteriostatic water refrigerated at 2–8°C. The bacteriostatic effect of 0.9% benzyl alcohol lasts approximately 28 days. Note the opening date on the bottle.

Products are selected based on product specifications, purity, and batch information. Where analytical information is available, it is listed on the product page.

A COA (Certificate of Analysis) is a laboratory report containing batch and purity data. Available batch or analysis information is displayed on the product page. Not every product contains the same amount of documentation at launch.

The purity indicates what proportion of the product consists of the stated compound. A purity of ≧99.5%, for example, means that less than 0.5% consists of residual material. The percentage is listed per product in the specification table.

Take as soon as possible contact up. Because orders placed before 3:00 PM are processed on the same business day, changes are not always possible after that time.

You can pay with iDEAL, Wero, Visa, Mastercard, and SEPA transfer. The available options may vary by country and are shown during checkout.

First check your spam or junk mail folder. If the confirmation is not there, then contact contact with your email address and the date of order.

Yes. As soon as your order has been shipped, you will receive the tracking information by email. The status can also be found in your order overview.

We ship from the EU to the Netherlands, Belgium, Luxembourg, Germany, France, Austria, Spain, Portugal, Ireland, Italy, Poland, Czech Republic, Finland, Sweden, Denmark, Estonia, Latvia, and Lithuania. View the rates per country.

Take contact Please include your order number and, if possible, photos of the packaging. We will sort this out together with the carrier.

Research-grade refers to products offered for research purposes, with a focus on product specifications, batch information, and analytical context.

In addition to BAC water, we offer insulin needles and alcohol wipes on. Everything is bundled under Research supplies.

Yes. You must be 18 years or older to order. Also read our general terms and conditions.