PeptideCenter return policy
Return policy for peptides.
Returns of peptides are not possible after delivery. To protect quality, safety, and product integrity, delivered peptides cannot be taken back.
Important
No right of withdrawal after delivery
Returns are not possible at peptides because the quality, safety, and integrity can no longer be guaranteed after delivery.
Quality
Product integrity comes first
Peptides require careful storage and handling. Once an order has been delivered, we cannot control how the product has been stored or handled since then.
Safety
No resale after delivery
To offer every customer the same quality standard, delivered peptides are not restocked and are not resold.
Control
Check your order immediately
Check your package upon receipt. Is anything damaged, is anything missing, or has the wrong item been delivered? Please contact us immediately.
What does this mean?
For peptides: no returns.
We do not accept returns of peptides after delivery. This return policy is in place to protect the reliability of our products, storage conditions, and quality chain.
If you have any questions about your order, please always contact our team before returning a product. Unsolicited returns cannot be processed.
Frequently Asked Questions
Questions about returns
Can I return peptides?
No. Peptides cannot be returned after delivery, because quality, safety, and integrity can no longer be guaranteed.
What if my order arrived damaged?
Contact PeptideCenter immediately and provide your order number. We will then carefully review the situation.
What if I received the wrong item?
Please contact us before returning anything. Our team will check your order and help you find a suitable solution.